Jenny has been working in Aged Care and managing volunteers for 30 years. There has been significant changes in the Federal Government's aged care sector. Clients have access to a fixed amount of funding and can apply to a number of service providers for the services that best meets their needs.
Because the sector is very competitive, organisations such as Uniting rely heavily on volunteers. However the supply of volunteers is limited because people are retiring much later in their working life. As well as providing social support through traditional means such as by phone or personal visiting, Uniting also helps facilitate social interaction between clients that is self-sustaining and can involve a large group of clients.
You can find out more about Uniting here.